Employment
Principal Consultant
eComp Consultants, Tampa, FL
2000 to Present
- Provide consulting on the design and development of software products and eCommerce technology.
- Provide technology consulting and expert support for Telecommunications, Internet, and eCommerce applications in the areas of:
patent portfolio evaluation, market valuation, identification of potential prior art, and licensing opportunities. - Independent consulting for Alcatel-Lucent (AT&T Bell Labs) to review, recommend, and rate Alcatel’s extensive Patent portfolio, specifically in the area of telecommunications and web-based eCommerce.
- Patent litigation consulting for Telecommunications and Internet technology patents.
- Software contract and due diligence consulting for disputes involving custom software projects.
- Internet publishing and copyright consulting for web content management and licensing.
- Commercial websites, search engines, and web marketing strategies.
Sample clients include: Alcatel-Lucent, LogicLink, NWI Corp, Jones Day, Finnegan Henderson, Fish & Richardson, Cozen O’Connor, Morrison Foerster
Global Web Manager
Smith & Nephew Inc., Clearwater, FL
2007 to 2008
2007 to 2008
- Smith & Nephew is a global manufacturer of medical, wound, orthopedic, and surgical supplies. Smith & Nephew has facilities in 33 countries and maintains 35 websites for different product areas and country marketing.
- Designed the Smith & Nephew corporate web architecture for all intranet, extranet, and internet sites.
Directed a staff of web professionals in developing and managing 35 individual Smith & Nephew websites maintained in the US and 14 countries for both Smith & Nephew clients and internal users. - Managed and maintained the 650 domains currently owned by Smith & Nephew
- Optimized search engine ranking and website meta tagging.
Developed corporate technology and IT standards and policies, including:
Created web hosting agreements and IT service contracts (SLAs)
Defined web development standards
Researched page ranking, redirection, and domain optimization strategies
eBusiness Director
Eva-Tone, Inc, Clearwater, FL
2002 to 2007
2002 to 2007
- Eva-Tone is a $45M commercial multimedia company specializing in ecommerce and marketing solutions, media and content customization, order processing and fulfillment, print & web publishing, and CD & DVD manufacturing. The Director of the eBusiness Department delivered audio, video, and other media distribution solutions. Automated web publishing & content management systems. Clients include: McGraw-Hill, Warner Brothers Music, Capital One
- Manage large commercial websites, Internet Storefronts, and eCommerce processing
- Develop Content Management and Media Systems for large web publishers
- Hosting of audio & video streaming sites
eBusiness Engagement Manager
Tanning Technology and IMRGlobal
1999 to 2002
1999 to 2002
- Tanning Technology is an international systems integrator specializing in network infrastructure and channel integration for financial markets and the insurance industry.
- Proposed and managed eBusiness and Internet infrastructure projects focused on client and user personalization, data mining, and web marketing practices.
- Client web engagements proposed and managed:
GEICO – Development of an Integrated IVR and Web call center (multi-media contact center)
Eckerd Pharmacy – Developed eBusiness and web marketing for personalized client web content.
Hartford Insurance – Integrated 3-tier online claims processing & subrogation with legacy systems
Citicorp Bank – Network infrastructure and communication system design.
Smith Barney – Developed remote access network infrastructure & wireless PDA financial system
Medwerks – Created a medical insurance clearinghouse, where MDs centrally process insurance payments
Director of Network and Customer Support
Utility Partners, Inc., Tampa, FL
1996 to 1999
1996 to 1999
- Utility Partners developed and customized utility company software for scheduling service appointments, assigning and routing mobile workforce (field technicians), and dispatching and coordinating resources during power outages.
- Implement transmission of Powerline for meter reading and device monitoring.
- Created a 24×7 Helpdesk for Utility dispatch centers and IT departments
- Developed system and network monitors for real-time client system monitoring
- Perform RF signal testing for mobile terminal testing, transmission, and reception
Project Manager
Telecom Software – GTE Data Services (currently Verizon), Tampa, FL
1987 to 1996
1987 to 1996
- GTE was an $8B Telecommunications company and formed the Commercial Services division to customize its telephone business software to sell to other telephone companies internationally.
- Managed large product implementations for Telecom billing, service order, and Switch management.
- Developed project proposals and provided client pre-sales support.
Created project plans, managed resources, and set expectations for customer delivery projects. - Specific projects managed:
Mercury Communication – setup Service Bureau to bill their new intelligent network services.
PTT Netherlands – managed $5M inter-carrier billing project for PTT Netherlands
Bell Canada – developed Pricing Plan & Table Management system
Deutsche Telekom – designed and developed a German billing prototype system.
Received the GTE personal best award.
Software Engineer / Technical Lead
Digital Equipment Corp., Maynard, MA
1980 to 1987
1980 to 1987
- As Technical Lead, led the development of manufacturing automation and control software. Projects Included:
Supply Chain, CAD/CAM – Designed a system to retrieve parts information from circuit board CAD design. Developed a parts ordering system based on expected volumes.
Pick & place automation – Automatically program IC insertion machines. Developed a system to determine IC insertion order, generate machine instructions, and download the program to the machine. - As a Software Engineer for embedded controllers and video subsystems, designed and developed the PDP-11 operating system and device drivers.
Designed and developed CTI drivers for Digital Equipment’s PRO-350 for the creation of the Telephone management system (TMS). - Developed Telephone Interactive Menu, Answer, and Playback
- Designed and developed disk controller firmware and device drivers for floppy and Winchester disks.
- Designed and enhanced the video controller firmware and layered graphics system for PRO-350.
- Enhanced high-speed DecNet drivers for Synch, Asynch, and Parallel communications.
- Network Manager for all RSX-11 development systems and the DecNet network hub
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